Posts Tagged ‘attorney marketing’
Email is the most powerful and efficient way to keep in contact with your customers, however it is also where people make the most mistakes ” potentially driving away those customers. Used correctly, it is the most personal online medium, and can keep those clients up to three times longer than other ways. When someone gives you their email address, it is a measure of their trust. But abuse that trust, and you can kiss that customer good bye!
So what kind of information do you want to gather? Thats the key, and getting their email is probably the most important thing you can get ” And the easiest! I think youd agree that it is easier to get an email from someone, than sell a $1,000 item on the spot. Once they give you their contact info, from there that potential customer has given you permission to contact them ” And for no more additional costs!
Tips To Have Success With E-Mail:
1. Make your correspondence personal in nature. Most people can spot an impersonal note a mile away, and this will almost always send otherwise receptive clients running the other direction. Many people simply fail at customer service because they are not sincere and personable in their emails. Write to the potential customer as an individual. Talk to them as one person, rather than addressing the company they work for, etc. Make sure not to let your email sound like a mass email sent to a generic group of people.
2. Make sure your name appears in the “From” line of your email. People respond much more favorably to an actual person sending an email, so they are more likely to take the time to read it. Since you’ve already learned to keep the content of your email personal in approach, it follows that a personal approach should be the first thing they see when they receive the email in their inbox. Keep your email from looking like spam. Use words and phrases in your subject line that let them know your email is not spam. This will dramatically increase the odds of their reading it.
3. Your Subject Line Should be Provocative. The content of your subject line needs to be relevant to the reader to avoid sounding like spam. Keep in mind, though, that if a person already clicked on your ad they are obviously interested in what you have to offer. Use your Subject Line to remind them of this. An example of a bad subject line is “RE: Your Contact To US.” “What can we do for you? Client Services getting back to you regarding your question” is much better. It does not sound uptight or over-the-top, which would turn a lot of people off, but it also does not sound like spam.
Be sure to keep each email individualized to what that particular person is interested in, and specifically related to what you are offering them. Long-term customers are just around the corner if you commit yourself to making good use of these indispensable points of email etiquette.
Anthony Flores of www.seoandppcmanagement.com is an authority in Search Engine SEO and Adwords Management Expert. Contact us with proven PPC and SEO results for attorney’s all across the country.
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